Online Certificate Course: School-Wide Strategies to Support Students with School Attendance Challenges

Learn how to respond to school attendance challenges using evidence-informed, strengths-based, and relational practices that build connection, belonging, and safety through whole-school planning, rather than relying on deficit-based or punitive responses.

Enroll Individually or as a Group

When Students Find School Impossible, It's Rarely About Unwillingness.

Absenteeism is one of education's most visible warning signs - and one of its most misunderstood. Behind every empty seat is a student navigating mental health challenges, disability, trauma, discrimination, loss and grief, physical illnesses, or a school environment that doesn't yet feel safe. This course equips school communities with the frameworks, language, and practical tools to move from punishment and parent blame toward compassionate, student-centered support. Grounded in human rights, disability awareness, and 30+ years of frontline experience, we believe that Tiered,School-Wide Strategies to Support Students with School Attendance Challenges transform how schools understand and respond to the students who need them most.

Individual and group enrollment options are available.

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  • Online Certificate Course (102+ lessons, 9 units)

    A 10-section, 132-lesson professional learning course on school attendance challenges, student well-being, trauma-informed practice, disability inclusion, MTSS, educational accommodations, and systemic change. Participants receive a certificate of completion after finishing the course requirements.

  • Handbook on School Attendance Challenges: Addressing Barriers to Education with Tiered School-Wide Strategies (360+ pages)

    A practical digital handbook with tiered school-wide strategies, checklists, tools, reflection activities, accommodation supports, and action planning resources.

  • My Experience of School Workbook: Upstream Chronic School Absenteeism Prevention (120+ pages)

    This engaging workbook offers practical tools and exercises to help students navigate their experiences, challenges, thoughts, and feelings about school while building resilience and strength.

10 Units. One Cohesive, Whole-School Framework.

Course Outline: 102+ Lessons

Unit 1 — Education Matters

Explore why attendance matters, the human rights and legislative frameworks that protect students' access to education, trauma awareness, ableism in education, disability rights, intersectionality, and the lived experiences of Black and Indigenous students.

  • Land Acknowledgement and Commitment
  • Unit 1 Introduction
  • Course Handbook
  • Unit 1 Glossary Terms
  • 1.1 Your Education Matters
  • 1.2 Why Attendance Matters
  • 1.3 Human Rights in Education: Policies and Legislation
  • Human Rights in Education (Wade Poziomka)
  • 1.4 Trauma Awareness in Education
  • 1.5 Trauma-Informed Strategies
  • 1.6 Ableism in the Education System
  • 1.7 International School Attendance Campaigns
  • 1.8 Disability Awareness
  • What is Mad Studies?
  • 1.9 Disability in Education
  • 1.10 Discrimination
  • 1.11 Intersectionality
  • 1.12 Educational and Mental Health Challenges
  • 1.13 Experiences of Black Students & School Attendance Challenges
  • 1.14 Indigenous Experiences of School Attendance Challenges
  • Unit 1 Quiz

Unit 2 — Understanding Lived Experiences

Hear directly from students, parents, and caregivers. Examine how punitive language, parent blame, and deficit-based approaches cause harm — and what compassionate alternatives look like.

  • Unit 2 Introduction
  • Unit 2 Glossary Terms
  • 2.1 Student Experiences with School Attendance Challenges
  • How Student-Lived Experience Advocacy Makes a Difference (Student Panel)
  • 2.2 Parent Experiences and Challenges
  • 2.3 Parent Blame
  • 2.4 Language Use and Punitive Approaches
  • Unit 2 Quiz

Unit 3 — Universal Student Support: Student Well-Being, MTSS, Suicide Prevention & Protective Factors

Introduce the Multi-Tiered Systems of Support framework for attendance and well-being. Learn to identify suicide risk factors, protective factors, and screening strategies, with contributions from leading researchers and experts, including Dr. John Ackerman and Jonathan Singer.

  • Unit 3 Introduction
  • Unit 3 Glossary Terms
  • 3.1 Student Well-Being Matters
  • Collaborative Approaches to Improve Student Engagement, Attendance, Achievement, and Educational Opportunities (Josh Childs)
  • Bringing Support TO the Students (Five Moore Minutes)
  • 3.2 Multi-Tiered Systems of Support (MTSS)
  • Riding the Wave: The Multi-Dimensional Multi-Tiered System of Supports Framework for Attendance (Dr. Patricia Graczyk)
  • 3.3 Student Suicide Prevention
  • Universal Depression and Suicide Prevention Support for All Students: Screening in Schools with Triaged Response (Dr. John Ackerman)
  • 3.4 Suicide Prevention Research and Strategies for Educators
  • School-Wide Strategies to Support Student Well-Being and Reduce Suicide Risk (Jonathan Singer)
  • 3.5 Protective & Risk Factors
  • Unit 3 Quiz

Unit 4 — Describing & Understanding Attendance Challenges

Learn a shared language for attendance challenges, explore push-pull factors, barriers to education, red flags, mental health masking, thought awareness, transitions, and both national and international attendance research.

  • Unit 4 Introduction
  • Unit 4 Glossary Terms
  • 4.1 Understanding School Attendance Challenges
  • I Wish You Were Here: Structural, Clinical and Relational Approaches to Presence in the Classroom
  • The Children Refusing to Go to School (Four Corners, Australia)
  • 4.2 Describing School Attendance Challenges
  • 4.3 Getting to Why & How
  • When School Feels Impossible (Pooky Knightsmith)
  • 4.4 Possible Barriers to Education
  • 4.5 Red Flags & Warning Signs
  • 4.6 Mental Health Masking
  • 4.7 Thought Awareness
  • 4.8 Transitions in Education
  • 4.9 National Attendance Issues
  • 4.10 International Attendance Issues
  • 4.11 Language for School Absence
  • How Can Therapists Help Children with School Refusal? Mona Delahooke, PhD
  • 4.12 Push/Pull Factors
  • Unit 4 Quiz

Unit 5 — School Stress Responses: Behavior, Regulation & Safety

Go beneath the surface of behavior to understand emotional dysregulation, stress responses, mental health agility, and the critical question of when forcing attendance causes harm rather than help.

  • Unit 5 Introduction
  • Unit 5 Glossary Terms
  • 5.1 Understanding the Brain
  • Why Do We Lose Control of Our Emotions?
  • 5.2 Beneath the Surface of Behavior
  • 5.3 Mental Health Agility
  • 5.4 School Stress Responses: Spotting the Signs
  • 5.5 Emotional Dysregulation at School
  • 5.6 Safety in Schools
  • 5.7 Forcing Students to Attend School
  • Unit 5 Quiz

Unit 6 — Circle of Support

Build a culture of belonging through school climate, peer support, community networks, educator roles, educational accommodations for school presence, and the Education Support Team model.

  • Unit 6 Introduction
  • Unit 6 Glossary Terms
  • 6.1 Tier 1–3 Student Support
  • People are NOT Supports! Understanding the Difference Between Supports, Strategies, and Resources (Shelley Moore)
  • 6.2 School Climate
  • 6.3 You Belong Here
  • 6.4 Education Support Team
  • 6.5 The Role of Educators
  • The Role of Educators (Rita Pierson TED Talk)
  • 6.6 Educational Accommodations for School Presence
  • 6.7 Peer Support
  • Different Types of Peer Support (Dr. Rina Bajaj)
  • 6.8 Community Support Network
  • 6.9 Family Support
  • Louise Engels, Louise Rogers - Facilitating Collaborative Relationships with Parents and Caregivers: Education Support Teams
  • Michaela, Natalie, Sara - Facilitating Collaborative Relationships with Parents and Caregivers: Education Support Teams
  • Emotionally-Based School Avoidance: A Parent's Experience
  • Unit 6 Quiz

Unit 7 — Sources of Strength: Resilience, Motivation & Managing School Anxiety

Explore the four protective factors for resilience, student motivators, adversity and overwhelm, skill-building, trigger and stress awareness, and practical strategies for managing school anxiety.

  • Unit 7 Introduction
  • Unit 7 Glossary Terms
  • 7.1 Protective Factors for Resilience
  • 7.2 Student Motivations and Motivators
  • 7.3 Adversity & Overwhelm
  • Dealing with Difficult Moments (The Hospital for Sick Children)
  • Being with All of Your Experiences (The Hospital for Sick Children)
  • 7.4 Coping Skills
  • Stop for Mindfulness (The Hospital for Sick Children)
  • Feel Your Feelings (The Hospital for Sick Children)
  • 7.5 Resiliency
  • 7.6 Sources of Strength
  • Implementing the Circle of Courage: A Model of Resilience
  • 7.7 Trigger & Stress Awareness
  • You Are Not Your Thoughts (The Hospital for Sick Children)
  • 7.8 Managing School Anxiety
  • Unit 7 Quiz

Unit 8 — School-Wide Strategies: Assessment, Planning & Re-Engagement

Develop Education Support Teams, conduct meaningful assessments, build School Action Plans, apply educational accommodations for absence and presence, use the Tiny Steps Approach for gradual re-entry, analyze attendance data, and advocate for students within systems.

  • Unit 8 Introduction
  • Unit 8 Glossary Terms
  • 8.1 School-Wide Strategies for Supporting Students
  • Dr. Christopher Kearney on School Refusal — What It Is, Why It Happens, and How to Handle It
  • 8.2 Early Intervention: Tier 2 Awareness and Support
  • 8.3 Assessment
  • 8.4 School Action Plans
  • 8.5 Educational Accommodations for School Absence
  • 8.6 Educational Support Strategies
  • 8.7 Tiny Steps Approach
  • 8.8 Attendance Data
  • Critical Data for Attendance Improvement 2025 (Dr. Kim Wallace)
  • Critical Data for Attendance Improvement (Dr. Kim Wallace)
  • 8.9 Advocacy-Focused Strategies for Professionals
  • Unit 8 Quiz

Unit 9 — International Practice & Systemic Change

Examine what's working globally — from the Netherlands and France to Chile, Australia, Sweden, and Canada — and explore how systemic advocacy, lived experience, and community co-design drive lasting change.

  • Unit 9 Introduction
  • Unit 9 Glossary Terms
  • 9.1 Social Change Across the Globe
  • 9.2 Systemic Change in Education
  • 9.3 International Educational Accommodations
  • Exciting School, Community, and International Initiatives: Chile, Netherlands, Canada, Australia and Sweden
  • Indigenous Responses to School Attendance Challenges (Carolyn Gentle-Genitty et al.)
  • Unit 9 Quiz
  • Certificate of Completion

Unit 10 — Course Reflection

Consolidate your learning and identify one barrier you can remove, one relationship you can strengthen, and one practice you will start, stop, or continue.

  • Dr. Pooky Knightsmith

    A leading UK voice on school non-attendance, emotional-based avoidance, and family-inclusive re-engagement presents on strategies to support students who feel that school is impossible for them.

  • Dr. John Ackerman

    Shares universal depression and suicide prevention screening strategies with triaged school response frameworks.

  • Dr. Kim Wallace

    Brings three decades of public education leadership to the critical role of attendance data in school improvement.

  • Dr. Patricia Graczyk

    Introduces her Multi-Dimensional, Multi-Tiered System of Supports framework for attendance.

  • Wade Poziomka, J.D., LL.M.

    Brings three decades of public education leadership to the critical role of attendance data in school improvement.

Included: School Attendance Challenges Handbook (Digital Photocopiable)

School Attendance Challenges: A Handbook for Supporting Students with Barriers to Education and Learning is a deep-dive professional resource that accompanies every lesson in this course. Written by Sheryl Boswell and grounded in over 30 years of experience, it includes:

Table of Contents
  • 30+ checklists

    30+ checklists covering everything from early warning signs and school safety to MTSS implementation, student motivators, and accommodations during absence and presence

  • Student and family assessment tools

    Student and family assessment tools, needs assessments, and Education Support Team coordination forms

  • School Action Plan templates

    School Action Plan templates with tiered strategies from Tier 1 universal support through Tier 3 intensive, individualized intervention

  • Practical activities and tools

    Practical activities and tools including Spoon Theory, Coping Circles, School Anxiety Hierarchies, Thought Traps, Body Awareness, and the School Access Ladder

  • School Climate and Mental Wellness Assessments

    School Climate and Mental Wellness Assessments to evaluate your school community's current capacity

  • Accommodation checklists

    Accommodation checklists for school presence and school absence — covering scheduling, assessment, workload, reintegration, and virtual access

  • Culturally responsive and Indigenous frameworks

    Culturally responsive and Indigenous frameworks, including land-based learning approaches and community-led education strategies

  • Guidance on language, roles, and responsibilities

    Guidance on language, roles, and responsibilities for every member of the Education Support Team

Included: My Experience of School Workbook - Upstream Chronic School Absenteeism Prevention (Digital Photocopiable)

My Experience of School: Upstream Chronic School Absenteeism Prevention — A Student Workbook is a practical, student-facing resource that accompanies this course. Written by Sheryl Boswell, it helps students reflect on their school experience, identify what makes attendance difficult, build coping strategies, and communicate their needs with the adults supporting them. It includes:

Table of Contents
  • Student-Centered Reflection

    Guided prompts help students explore how they experience school, what feels difficult, and what support they may need.

  • Strengths & Motivation

    Activities help students identify their strengths, interests, motivators, positive qualities, and personal sources of resilience.

  • Feelings, Stress & Warning Signs

    Trackers and checklists help students notice emotions, worry thoughts, stressors, body signals, and early warning signs.

  • Understanding School Challenges

    Tools like the School Experience Iceberg, Push vs. Pull, School Battery, and School Pros and Cons help students explain what is happening beneath the surface.

  • Brain & Learning Differences

    Student-friendly activities introduce the brain, stress responses, neurodiversity, and learning differences in an accessible, strengths-based way.

  • Coping & Regulation Strategies

    Students practice problem-solving, grounding, breathing, self-care, coping statements, thought traps, and strategies for managing big feelings about school.

  • Growth Mindset & Confidence

    Activities encourage students to build confidence, reframe fixed mindset thoughts, recognize progress, and take one small step at a time.

  • Support Teams & Wellness Planning

    Students identify trusted adults, map their support network, use conversation prompts, and create a wellness plan for school and home.

A Simple, Accessible Online Learning Experience

Built for Everyone Who Works With Students

Classroom Teachers

Recognize the warning signs early, reduce shame around absences, and build the daily routines and relationships that keep students connected to school.

School Counselors & Social Workers

Access tiered assessment tools and checklists, action planning frameworks, practical tools and resources, and evidence-based strategies to guide students from distress back to engagement.

Administrators & School Leaders

Build a whole-school MTSS Whole School Approach to attendance that replaces reactive crisis management with proactive, data-informed culture change.

Educational Assistants & Support Staff

Understand the invisible backpack students carry and learn how your daily interactions and accommodations can make a profound difference.

Mental Health Professionals

Bridge school and clinical support with a shared language, intersectional lens, and coordinated assessment, planning, and resource tools that centre student voice and family partnership.

Everything Your School Community Needs in One Bundle

The School Attendance Challenges Course and Handbook Bundle — valued at $1,250 — brings together the online training course, the professional handbook, a student workbook, and a certificate of completion. Whether you're an individual educator deepening your practice or a school team building a shared framework, this bundle gives you the knowledge, language, checklists, tools, and action planning resources to respond to school attendance challenges in a way that is compassionate, evidence-based, and built to last.

Individual and group enrollment options are available.

Included Items

  • Online course (valued at $900)
  • Two books (valued at $350)
  • Certificate of completion
  • Expert interviews: people with lived and learned experience
  • Over 25 instructional hours and 80 videos
  • Unit quizzes
Enroll Individually or as a Group

Created by Sheryl Boswell & YMHC Charitable Foundation

Sheryl Boswell is an educator, the Executive Director and Founder of Youth Mental Health Canada, Career Counselor and Life Skills Coach, whose work in school attendance challenges spans more than three decades. She began as the Stay-in-School Coordinator for an innovative Toronto-based program, and has since trained thousands of educators, counselors, and school leaders across Canada and internationally. She is an active member of the International Network for School Attendance, the American Association of Suicidology, and the International Association of Youth Mental Health.
Youth Mental Health Canada (YMHC) is a grassroots, community-based charitable nonprofit operating through a social justice, human rights, and educational equity lens. YMHC is not government-funded — every course purchase directly supports accessible mental health education for young people and families across Canada. The 2025 and 2026 YMHC National Conferences on School Attendance Challenges drew over 460 participants and featured presenters from Canada, the United States, United Kingdom, Netherlands, Germany, Chile, Australia, and New Zealand.

About YMHC

Get your school ready for students. Start the 2026 - 2027 school year with the resources needed to support all students.

Get the course, the handbook, and the tools to respond — with empathy, evidence, and a whole-school plan.

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